Police Services — Our Services

REPORTING

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By phone, Campus Shield, classroom notification buttons, Silent Witness tip line

The Contra Costa Community College District Police Department is committed to fostering a safe learning environment for students, staff, faculty, and visitors. In order to maintain the safest campus possible, we rely on the communication, cooperation, and participation of our community.

If you have a life threatening emergency, please call 911.

BY PHONE:

To report an urgent or non-emergency situation, please contact us.

Dispatch will send an officer to your location. It is important that you give the dispatcher as much information as possible when prompted to do so. The dispatcher may ask you the following questions:

  • What is your phone number?

  • What is your name?

  • What is your location?

  • What exactly is happening? Describe what is going on.

  • Is the crime happening now or did it happen at some other time?

  • What is the description of the person committing the crime?

  • Are they driving a vehicle? Describe the vehicle and license plate number.

  • Are there any weapons involved? What type? Where are the weapons now?

  • Where is the suspect now or last direction of travel?

  • Is there anyone hurt, where are they and what are their injuries?

Remain on the line. Do not hang up until instructed to do so by the dispatcher.

To file a crime report you will need to have your driver license and information about the crime.

To file a traffic collision report you will need your driver license, proof of insurance and your vehicle registration information. Note: For non-injury accidents a police report is not required as long as both parties comply in exchanging information.

VIA CAMPUS SHIELD APP:

Campus Shield

Just download it, click around and discover its potential:

  • Calls go directly to the Contra Costa Community College District Police Department drastically cutting down on emergency response time.

  • Under Emergency Tips find out what to do in an Evacuation, Shelter in Place, or other emergency situation.

  • Use the FriendWatch feature to allow a friend to track your walk across campus and then check in when you safely arrive.

  • Use the Services button to request a police services escort, look at a campus map or look at public transportation information.

  • Use the Anonymous Report link to report a situation to campus police.

To learn more, please visit the following YouTube video.

VIA CLASSROOM NOTIFICATION BUTTONS:

You can now use the new classroom notification devices from any classroom or public meeting area to connect with a dispatcher during an emergency (including medical situations) or assistance with an urgent matter requiring police services. Please be sure to use this device even if 911 is called. Police Services can then coordinate responders to the exact location where the emergency is occurring.

To operate the notification device:

  • Press the button to connect directly to Police Services via intercom.
  • Red and blue lights on the speaker will light and a phone symbol and current time will appear on the LED screen.
  • A police dispatcher will come on the line and assist via the speaker.
  • The line will remain connected until the dispatcher terminates the call.

Police Services will dispatch an officer to the classroom or public area to ensure that the concern has been addressed.

Notification Buttons

SILENT WITNESS TIP LINE:

Silent Witness Tip Line

Students, faculty and staff can call 925-229-6464 to provide information without having to leave any personal information.

AFTER HOUR REPORTING:

If you have a life threatening emergency call 911.

After hours, partner police departments cover the Contra Costa Community College District jurisdictions for emergency situations and can be reached by dialing 911. All other reporting should be made during normal business hours. Contact Us for normal business hours.

CRIME PREVENTION, CAMPUS SAFETY AND EMERGENCY PREPAREDNESS

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It is better to be prepared for an opportunity and not have one than to have an opportunity and not be prepared. – Whitney m. Young

Your personal safety is important to us. We would like to give you some safety tips that will give you the right attitudes and actions so that you can protect yourself, your belongings, fellow students and your campus. Campus safety is everyone’s responsibility.

Emergency Preparedness

The Contra Costa Community College District Police Department is responsible for emergency planning and the coordination of emergency operations throughout the district. The Police Department works closely with local, operational area, regional, state, and federal agencies to provide for your safety during an emergency or disaster.

Be Prepared!

Everyone needs to be prepared for emergencies, because they may occur anywhere--and at any time. Fortunately, there are many things you can do:

  • Remain aware of your surroundings at all times;
  • Become familiar with workplace and school emergency plans;
  • Get a kit (an emergency supply kit should minimally include several days' worth of water and non-perishable food, a battery-operated radio, flashlight, first aid kit, and any prescribed medications);
  • Make a plan (include a family evacuation plan, communications plan, and reunification plan, with out-of-state contacts to relay messages to other family members);
  • Be informed (take a first-aid/CPR or Community Emergency Response Team--CERT class); and finally,
  • Get involved (volunteer to help at your workplace or in your community).

Emergency Mass Communication

In the event of an emergency, Police Services may notify the college community via the classroom notification devices, SMS text, and/or email. Please make sure to update your contact information through the college Admissions and Records department.

Safety Monitor Program

Each College Safety Team provides training for its Safety Monitor Program. This provides designated district and campus employees with training and equipment so they may assist during evacuations, shelter-in-place situations, or other emergencies.

Contra Costa County Local Hazard Mitigation Plan (CCCLHMP)

The Contra Costa Community College District is a planning partner with the Contra Costa County Local Hazard Mitigation Plan Project. For more information about this project, please visit the Contra Costa County Local Hazard Mitigation Plan web page.

If you are faced with a potentially violent or dangerous situation on campus: First move to a safe location and then immediately contact 911. View our 4CD Police Services crime prevention and safety tips.

SAFETY TIPS

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Safety Tips

The Contra Costa Community College District Police Department is a California certified police department. It provides full law enforcement service at all District locations, and maintains a collaborative and reporting relationship with the law enforcement agencies at sites where Police Officers are not assigned. Even though the District Police Department works closely with the neighboring law enforcement agencies and employs security measures to reduce and prevent crime, we believe security is everyone's responsibility, and we need your assistance.

Your personal safety is important to us. We would like to give you some safety tips that will give you the right attitudes and actions so that you can protect yourself, your belongings, fellow students and your campus. Campus safety depends on everyone.

Personal safety

  • Be alert to your surroundings and the people around you -- especially if you are alone or it is dark
  • Stay on well-traveled paths in open areas. Avoid dark, concealed, or unpopulated areas.
  • If possible, walk with a friend -- even during daylight hours.
  • Walk confidently, directly and at a steady pace.
  • If you feel you are being followed, walk quickly to areas where there are other people. If in danger, screaming or yelling loudly will attract attention.

Personal property

  • In order to protect your personal property, never leave it unattended.
  • If you are studying in a classroom or in the library, or eating in the cafeteria, make sure you take your property with you if you leave your study area for whatever reason.
  • If you have an office on campus, always lock your door when you leave, even if you are going to be out for just a few minutes.
  • If you ride a bicycle to campus, make sure that you lock it with a heavy chain and padlock, and always secure it to a proper bicycle rack. Do not lock them in doorways or stairway railings.

Vehicle safety

  • Always lock your car and take your keys with you.
  • Be sure your windows are secured.
  • All packages should be hidden in the trunk when the car is left unattended.
  • Never leave valuables inside a care visible -- including stereo systems.
  • Never leave items containing your name or address visible in your car.
  • Install a quality anti-theft device which disables the electrical and fuel systems of the vehicle.

LOST AND FOUND

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Lost and Found

The Contra Costa Community College District Police Department is the designated location on each campus for all lost and found items.

To report lost property, you may report the missing item(s) in person at the police services office or you may call to inquire if your property has been turned in. Please click here for Locations and Contact Info.

To report found property, you may bring the property to your campus police station or call to request the lost and found item(s) be picked up from an on-campus location. We will pick up the property as soon as possible. If you have found property outside of the college campus, please contact your local police department for instruction.

Please report all found property in a timely matter. Persons who have lost property begin searching for their items immediately after the loss. For this reason, please do not collect items and wait for the owners to return. In most cases, they are unsure of where it was lost. Holding on to property dramatically reduces the chances of the item being returned to the rightful owner.

Due to the volume of calls for services, we are unable to search for and retrieve property left behind. You are encouraged to return to campus to retrieve your property.

Items are held for ninety days only.

RECORDS REQUESTS

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Requests for a copy of a police report must be made in writing.

  • Law Enforcement Agencies:

    Fax a request on your department letterhead to (925) 685-1230. Requests will be processed within 72 hours where possible. No fee required.

  • Personal Requests:

    Complete the application found here: CCCCDPD Records Request Form. You may also pick up and submit an application directly from our office during our lobby hours. Click here for locations and contact info. Please allow at least 7 days for the Contra Costa Community College District Police Department to process your request . Do not pay for the copy at the Cashier’s Office until you are notified to do so. You will be contacted via phone or email with information and further instructions.

  • Attorneys and Insurance Companies:

    Submit your request on your company letterhead with a self-addressed envelope and payment in the amount of $10. Please make your check payable to the Contra Costa Community College District Police Department. Please allow 7 days for the Contra Costa Community College District Police Department to process your request.

The fee charged for a copy of a police report is $10.00. Payment will only be accepted by check or money order made payable to the "Contra Costa Community College District Police Department." Please reference the case number on the check.

For more information, please visit our Records page.

LIVESCAN FINGERPRINTING

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What is Live Scan?

Live scan is an inkless electronic system designed to capture an individual’s fingerprint images and demographic data (name, sex, race, date of birth, etc.) in a digitized format that can be transmitted to the Department of Justice and other agencies for processing. Live scan fingerprint technology provides a fast, easy way of capturing fingerprint images and transmitting them to get a quick criminal history record response.

How does it work?

Fingerprint impressions are taken by placing an individual’s fingers against a glass platen and scanning them. The scanned images are digitized and packaged with the demographic information that must be keyed into the system. Both sets of data are then electronically forwarded to the Department of Justice system for processing. Most live scan submissions are processed and results returned within 72 hours.

Live Scan Fingerprinting Services:

Live Scan technology allows digitally scanned fingerprints to be submitted electronically to the Department of Justice within a matter of minutes and allows criminal background checks to be processed usually within 72 hours. It is the responsibility of the applicant to obtain the correct forms for their fingerprinting services.

How to make an appointment:

Make an appointment with the Contra Costa County Sheriff’s Office by calling 925-957-7104, Monday-Friday from 9:00am-5:00pm. No Walk-Ins! Without an appointment, you will NOT be seen!

Bring a completed form with valid forms of ID (State ID (U.S. state), Passport, Permanent Resident Card or Military ID, if non-US has to be translated in English) to:

Contra Costa County Sheriff's Department
2530 Arnold Drive, Ste. 170
Martinez, CA 94453

Do not go to any other Sheriff Department locations. Be on time. If 10 minutes late, you must re-schedule.

What do I need to bring with me?

Applicants must bring to their appointment a completed Live Scan Request Form and should have a valid social security number on the form along with a valid form of government issued photo identification, and the identification presented must be current! Expired identification, DMV photo receipts will not be accepted per Department of Justice requirements.

Examples of acceptable forms of identification are:

  • State ID (U.S. state),
  • Passport,
  • Permanent Resident Card or
  • Military ID,
  • Current School ID if you are 18 years or younger.

*Expired IDs are not accepted as means of verifying identification.

What are the final steps?

Give one copy to the Sheriff’s Department, one copy to the college, and keep one copy for yourself.

BUILDING ACCESS

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Building Access

About Access Control

The Contra Costa Community College District Police Department’s Senior Parking Officer (SPO) at each campus is responsible for coordinating access control. SPO’s issues, monitors and audits most hard keys and key fobs issued on campus. To request a key or key fob, please contact your department manager or dean.

Keys and Fobs

In order for faculty, staff and contractors to obtain keys they must submit their signed key request form to the Contra Costa Community College District Police Department located at their respective campus and allow at least one week turn-around for the key to be issued. Once the key is cut or key fob is activated, you may pick up the key or key fob by presenting a current government issued ID such as a state issued driver license or identification card at the police department lobby on your campus.

Lost/Stolen Keys

Report all lost/stolen keys to your department head or campus President or Vice President. To replace lost/stolen keys, you will need to complete a new key request form indicating your keys have been lost. Be sure to list the key numbers on your form. There is a $5 charge per lost key payable at the Cashier's Office.

Broken Keys

Broken keys should be returned to the Senior Parking Officer on your campus. Should part of the key break inside the cylinder, contact your campus Maintenance and Operations department immediately.

Return and Renewal

Faculty and staff are required to return all keys upon separation from the district or move to another department.

Note:

  • Transferring of keys is prohibited.
  • No duplicate keys or grandmaster keys will be issued without a signed authorization from the College President.
  • Keys remain the property of the Contra Costa Community College District. Keys cannot be duplicated per SS469 of the California Penal Code. Anyone in violation is guilty of a misdemeanor.

MOTORIST ASSISTANCE

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Battery Jumps and Vehicle Unlocks

The college police department will assist in lock-out services and jump starts of your vehicle. Contact Us and please be prepared in providing the dispatcher with your name, number, vehicle location, and vehicle make/model/body/plate. Officers will ask for owner verification and will require you to sign a liability waiver form upon arrival.

Note: We strive to answer all calls for service as quickly as possible; however, at times, other priority police business may delay services or cause services to become unavailable. Vehicle jumpstarts and vehicle unlocks are offered as a courtesy, free of charge, based on available staff and equipment.

RIDE-A-LONG PROGRAM

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The District Police Services Ride-Along Program is offered to students, faculty, staff, and citizens to increase understanding and foster cooperation between the public and the police department. We encourage our community to take advantage of this unique opportunity to ride in a police vehicle and experience a day on patrol with a police officer. Every attempt will be made to accommodate interested persons; however, any applicant may be disqualified without cause.

Important Information:

This information is important for the Ride-Along participant to be aware of before the participant rides.

  • The Ride-Along participant will follow the direction of the officer.
  • The Ride-Along participant will not become involved in any investigation, handling of evidence, discussions with victims or suspects, or handling any police equipment.
  • The Ride-Along participant may terminate the ride at any time.
  • The Supervising Officer may return the observer to the station if the ride-along participant interferes with the performance of the officer’s duties.
  • Ride-Along participant may be allowed to continue riding during the transportation and booking process provided this does not jeopardize their safety.
  • Officers will not allow any ride-along participant to be present in any situations that would jeopardize their safety or cause undue stress or embarrassment to a victim or any other citizen.

Procedure to Request a Ride-Along:

The participant will complete a ride-along request and waiver form. Information requested will include a valid ID or California Driver’s License, address, and telephone number. If the participant is under the age of 18, a parent/guardian must be present to complete the ride-along form. The form will be forwarded to the campus Lieutenant for review and approval.

Ride-Along Program Application

Every attempt will be made to accommodate interested persons for Ride-Alongs; however, any applicant may be disqualified without cause.

The following factors may be considered in disqualifying an applicant and are not limited to:

  • Being under the age of 18, unless affiliated with a college program
  • Prior criminal history
  • Pending criminal action
  • Denial by any supervisor

Contra Costa College Station

Lt. Charles Hankins
Phone: (510) 215-4857

Diablo Valley College Station and San Ramon Campus Station

Lt. Kathryn McDonald
Phone: (925) 686-5547

Los Medanos College Station and Brentwood Center

Lt. Ryan Huddleston
Phone: (925) 473-7328

SEX OFFENDER REGISTRATION

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Information about individuals required to register in California as sex offenders is available to students, staff, faculty, and the public by viewing the California Department of Justice’s Internet web site at Megan's Law. The Contra Costa Community College District may have persons enrolled, employed, transient upon District properties, or volunteering on District facilities who have been convicted of certain sex crimes and have registered with the Contra Costa Community College District Police Department. The web site does not list sex offender information specifically by a college or university name where a sex offender may work, attend, or volunteer.

JEANNE CLERY ACT – CRIME STATISTICS AND INFORMATION

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Jeanne Clery, a 19-year-old Lehigh University freshman, was assaulted and murdered in her dorm room in April 1986. The Jeanne Clery Act was enacted in the belief that crime awareness can prevent campus victimization. The law requires colleges and universities receiving federal funding to prepare, publish, and distribute, by October 1 of each year, campus security policies and crime statistics. These campus security policies and crime statistics must be distributed through appropriate publications or mailings, to all current students and employees, and made available to any applicant for enrollment or employment upon request.

More information about the Clery Act can be found at CleryCenter.org

Federal law requires that crime prevention techniques and statistics be reported annually to the campus community.

This web site, along with the Crime Awareness Report brochure available at all District Police Offices, was prepared not only to comply with the law, but also to help keep our students, faculty and staff safe and secure and to provide an environment supportive of teaching and learning.

Click here to view the Contra Costa Community College District Crime Awareness Reports.

Click here to view the police department's Daily Log.

KRISTIN SMART CAMPUS SAFETY ACT

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The Kristin Smart Campus Safety Act of 1998 requires agencies to clarify agency jurisdiction and response responsibility. The California Legislature under this Act reaffirms that campus law enforcement agencies have primary authority for providing law enforcement service on their campus.

This Act also requires law enforcement agencies to designate operational responsibility and define specific geographical boundaries of response for the investigation of Part I violent crimes of homicide, forcible rape, robbery and aggravated assaults on campus property and property controlled by the college.

The Contra Costa Community College District Police Department has primary law enforcement jurisdiction over college properties within the geographical jurisdictions of Brentwood Police Department, Pittsburg Police Department, Pleasant Hill Police Department, Richmond Police Department, San Pablo Police Department, and San Ramon Police Department. The College District Police Department is responsible for, and will investigate, all crimes committed on District property and grounds owned, operated, controlled, or administered by the District or by the State acting on behalf of the District.

By mutual agreement, the agencies listed above may be called upon to assist the Contra Costa Community College District Police Department in the handling of major crimes, including but not limited to Part 1 violent crimes as defined in California Senate Bill 1729, Chapter 294, Statutes of 1998, and also referred to as the "Kristin Smart Campus Safety Act of 1998." This agreement will not preclude the routine Mutual Aid response protocol already in effect between Contra Costa County Law Enforcement agencies.